Manual Queue Entry
Staff add customer details and party size to the waitlist as guests arrive.
TRUFFLE WAITLIST MANAGEMENT
Every Waiting Guest, Tracked Automatically
Truffle Waitlist Management works two ways staff can manage the queue directly when the floor is full, or customers can join the waitlist themselves and get notified the moment their table's ready.
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2.3s
Avg. checkout
↑ 38%
Order throughput
PLATFORM CAPABILITIES
Let Staff Run It, or Let Customers Run Themselves
Some floors need a host actively managing the queue. Others just need customers to be able to join and walk away instead of standing by the door. Truffle Waitlist Management supports both.
Table Availability Tracking by Party Size
See which tables are opening up and match them to the right group size, rather than seating by arrival order alone.
Efficient Seating Flow
As soon as a suitable table becomes available, the next matching group on the list can be seated without delay.
Other Functionalities
Joining a waitlist is only half the experience knowing where you stand while you wait is the other half. Truffle Waitlist Management is designed to keep guests informed without requiring them to check in at the host stand, and to give staff the flexibility to run the floor however a given shift demands.
- Party Size Adjustments
- Or code scan and reserve table
PROCESS
Onboarding
four core capabilities that make Wait List Management the only tool your front-of-house needs.
STEP 01
Choose Your Mode
Decide whether staff will manage the waitlist directly, enable customer self-service, or run both depending on the shift.
STEP 02
Set Up Your QR Code
Generate and place your self-service QR code at the entrance, if using that mode.
STEP 03
Configure Table Matching
Set how tables are tracked and matched to party size.
STEP 04
Go Live
Start adding guests to the queue and sending automatic WhatsApp notifications as tables open up.
OUR CLIENTS HAVE GREAT THINGS TO SHARE.
Businesses We’ve Helped
From cozy cafés to bustling fine-dine Restaurants, we support all outlet types for seamless operations and growth!
CLIENTS FEEDBACK
Voices Of Delights
Testimonials That
Voices Of Delights
Testimonials That
Speak To Our Excellence
0%
Revenue boost per year
”
Guests don't hover by the door anymore. They scan the code, get a WhatsApp text when their table's ready, and wait wherever they want instead of crowding the entrance.
”
Some of our locations have a host running the floor, others don't have the staff for that during slower shifts. Being able to switch between staff-managed and self-service instead of forcing one system everywhere has actually mattered.
”
Guests don't hover by the door anymore. They scan the code, get a WhatsApp text when their table's ready, and wait wherever they want instead of crowding the entrance.
”
Some of our locations have a host running the floor, others don't have the staff for that during slower shifts. Being able to switch between staff-managed and self-service instead of forcing one system everywhere has actually mattered.
0%
Revenue boost per year
FAQ's
Frequently Asked Question
Truffle Waitlist Management is a digital queue management system that allows restaurants to manage waiting guests efficiently. Customers can either be added by staff or join the waitlist themselves using a QR code.
Customers can join the waitlist by scanning a QR code at the restaurant entrance or by providing their details to the host, depending on how the restaurant has configured the system.
The system matches available tables with the appropriate party size, ensuring guests are seated efficiently and reducing unnecessary waiting time.
Yes. Once a suitable table becomes available, the system automatically sends a WhatsApp notification to inform customers that their table is ready.
Yes. Restaurants can choose between staff-managed waitlists, customer self-service via QR code, or use both options based on their operational requirements and business hours.
Yes. Staff can add guests manually, update party sizes, manage the queue, and adjust seating arrangements to ensure smooth table allocation and faster guest service.
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