A Definitive Guide Of POS System

Know Where Your Team Is. Know What They Got Done.

Truffle Ops tracks your field team's live location during visits, logs every client meeting completed, and lets staff manage their workday leave, lunch breaks, check-in and check-out from one app.

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PLATFORM CAPABILITIES

Everything Your Field Team Needs, In One App

Nine core capabilities that give you full visibility into field activity without a single phone call or manual report.

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Live Location Tracking

See exactly where each field employee is in real time during their visits, without needing to call and ask.

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Client Visit Reports

Automatic reports showing every location visited and the number of client visits completed, per employee or per day.

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Day Start / Day End

Employees mark the start and end of their workday directly from the app, giving you an accurate, timestamped record with no manual sign-in sheets.

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Lunch Break Marking

Staff mark lunch breaks from the app, so time-in-field calculations stay accurate without guesswork.

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Leave Application

Employees apply for leave directly through the app, and managers approve or reject it from the same dashboard no separate HR tool needed.

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Visit History & Route Tracking

A full timeline of every stop an employee made during the day, in the order they made it.

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Real-Time Team Dashboard

Managers see the whole team's status who's active, who's on a visit, who's on break on one live screen.

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Geofenced Check-Ins

Visit confirmations are tied to actual GPS location, so check-ins can't be logged from somewhere the employee wasn't.

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Attendance & Timesheet Reports

Automatic attendance and hours-worked reports generated from day start/end and break data, ready for payroll.

Wait List

Other Functionalities

Beyond core tracking, a set of tools keep managers and field staff aligned without extra meetings or spreadsheets.

  • Task Assignment
  • Expense Claims
  • Push Notifications & Alerts
  • Manager Approval Workflow
PROCESS

Onboarding

Four core capabilities that make OPS the only tool your front-of-house needs.

STEP 01
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Create Your Account

Register your business and set up your team structure departments, managers, and reporting lines.

STEP 02
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Add Your Field Team

Invite employees to the Truffle Ops app and assign each one to their manager and territory.

STEP 03
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Assign Visits & Territories

Set up client locations and assign visit schedules so employees know where to go each day.

STEP 04
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Track & Optimise

Monitor live location, visit completion, and attendance from your dashboard, and spot gaps in coverage early.

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FAQ's

Frequently Asked Question

A field-employee tracking app that shows you live location during visits, logs completed client visits, and lets staff manage leave, lunch breaks, and workday check-in/check-out from one place.

Confirm your actual policy here this is a common concern for field staff and should be addressed directly and accurately, not glossed over.

Yes. Employees submit leave requests directly in Truffle Ops, and managers approve or reject them from the same dashboard.

Visits are geofenced and timestamped, so check-ins are tied to the employee's actual GPS location at that time.

Yes. Day start/end and break data automatically roll up into attendance and timesheet reports.

Sales reps, service technicians, delivery staff, field auditors, merchandisers, and any team whose work happens outside a fixed office or outlet.

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