MERCHANT SERVICES  •  HELP DESK

Support &
Help Center.

Search our documentation, browse guides, or submit a technical query to our engineering support desk.

Onboarding

Merchant account setup, cashier pins, and outlet configuration.

POS Hardware

Thermal printers, billing tablets, and cash drawers setup.

Menu & KDS

Dish additions, taxes, and multi-station KDS configurations.

Billing & Pay

Integrate card swiping machines, UPI codes, and aggregator syncing.

Submit a Support Ticket

Fill out the form below, and our technical team will review your request and get back to you.

Allowed file types: pdf, docx, xlsx, csv, images (png, jpg, jpeg, gif), videos (mp4, webm, ogg), zip. Max size: 10MB. (Programming/executable files are strictly prohibited.)
FAQ's

Frequently Asked Question

Truffle Dedicated Support is a premium support service that assigns a dedicated support representative to businesses using multiple Truffle solutions, providing personalized assistance across all subscribed products.

Businesses that subscribe to multiple Truffle products or modules are eligible to receive a dedicated support representative for centralized assistance.

Subscribe to additional Truffle products or modules. Once eligible, Truffle will assign a dedicated support representative who will become your primary point of contact.

Your representative understands your business setup, provides personalized support, resolves issues faster, offers product guidance, and assists with renewals and upgrades without requiring you to explain your configuration repeatedly.

Yes. Your representative supports all the Truffle products and services your business uses, ensuring consistent assistance across your entire Truffle ecosystem.

Once assigned, you can contact your dedicated representative directly for technical support, product guidance, troubleshooting, renewals, and any questions related to your Truffle solutions.

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