Direct Customer Ordering
Allow customers to place orders directly through your own ordering platform and mobile app, without depending on third-party aggregators.
SMART ORDERING & DELIVERY ECOSYSTEM
Own Your Customer. Own Your Delivery. Own Your Growth.
With the powerful integration of Truffle POS Systems and Pidge Delivery Platform, food businesses can build their own customer ecosystem, manage end-to-end restaurant operations, and deliver efficiently all from one connected platform.
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2.3s
Avg. checkout
↑ 38%
Order throughput
PLATFORM CAPABILITIES
One Connected System, From Order To Doorstep
Manage billing, online orders, POS operations, inventory, kitchen workflows, delivery coordination, and customer experience all through one smart, connected restaurant management platform.
POS Order Management
Manage all incoming customer orders directly from the POS system with faster billing, real-time order routing, and multi-order handling.
Pidge Delivery Integration
Automatically assign delivery partners through Pidge integration, for faster dispatch, smart delivery routing, and real-time delivery management.
Live Tracking & On-Time Delivery
Provide customers with live order tracking, accurate delivery timelines, and seamless delivery visibility across major food delivery platforms.
Other Functionalities
Assigning a rider and tracking a delivery is only part of running your own delivery operation knowing how it's actually performing, and catching problems before they become repeat complaints, is what separates a real delivery system from a basic tracking screen. Truffle's integration with Pidge is designed to give you that operational visibility, not just a map pin.
- Delivery Performance Reporting
- Failed & Delayed Delivery Alerts
- Delivery Zone & Radius Management
- Durect mobile app ordering
- Vustomer database managemnent
- automatic rider allocation
- live delivery tracking
PROCESS
Onboarding
Four core capabilities that make Smart Ordering Delivery Ecosystem the only tool your front-of-house needs.
STEP 01
Set Up Your Ordering Channels
Configure your mobile app, QR ordering, and direct ordering platform so customers can order without going through an aggregator.
STEP 02
Connect Your POS
Link billing, kitchen order routing, and order queue management to your existing Truffle POS setup.
STEP 03
Integrate Pidge Delivery
Enable automatic rider allocation and smart delivery routing through the Pidge integration.
STEP 04
Go Live & Track
Start taking direct orders and monitor live delivery tracking, ETAs, and delivery status from your dashboard.
OUR CLIENTS HAVE GREAT THINGS TO SHARE.
Businesses We’ve Helped
From cozy cafés to bustling fine-dine Restaurants, we support all outlet types for seamless operations and growth!
CLIENTS FEEDBACK
Voices Of Delights
Testimonials That
Voices Of Delights
Testimonials That
Speak To Our Excellence
0%
Revenue boost per year
”
We were paying steep commissions on every single order through aggregators. Now customers order directly through our own app, and Pidge handles rider assignment just as smoothly as the aggregators did without the cut going to someone else.
”
We were paying steep commissions on every single order through aggregators. Now customers order directly through our own app, and Pidge handles rider assignment just as smoothly as the aggregators did without the cut going to someone else.
0%
Revenue boost per year
FAQ's
Frequently Asked Question
The Smart Ordering & Delivery Ecosystem combines Truffle POS Systems with the Pidge Delivery Platform to help restaurants manage direct customer ordering, POS operations, kitchen workflows, delivery management, and customer engagement from a single platform.
Yes. Customers can place orders through your restaurant's own mobile app, website, or QR ordering platform, allowing you to build a direct customer relationship without relying on third-party aggregators.
Delivery orders are automatically assigned to delivery partners through the Pidge integration, enabling smart rider allocation, optimized delivery routing, and faster order dispatch.
Yes. Customers receive live order tracking, estimated delivery times (ETAs), and real-time delivery status updates from order confirmation until delivery is completed.
Yes. The system provides delivery performance reports, failed and delayed delivery alerts, and delivery zone management, helping businesses monitor and improve delivery efficiency.
The platform includes direct mobile app ordering, customer database management, automatic rider allocation, live delivery tracking, POS order management, and integrated kitchen workflows, providing a complete end-to-end restaurant management solution.
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