Frequently Asked
Questions.

Truffle is a next-generation cloud-based point-of-sale and enterprise management system designed specifically for food and beverage outlets, restaurants, cafes, hotels, food courts, and retail environments of all sizes.

Yes, absolutely. Truffle's Owner Admin and Central Dashboard features allow you to control menus, track real-time sales performance, manage staff permissions, and run cross-outlet reports for all branches from a single unified portal.

Yes. Truffle POS includes a robust offline sync capability. Your staff can continue billing, taking orders, and managing tables without interruption. Once the internet connection is restored, all data automatically syncs back to the cloud.

Truffle is highly flexible and cross-platform. It supports iPads, Android tablets, Windows/macOS desktops, thermal receipt printers, kitchen display screens (KDS), customer-facing screens (CDS), QR table codes, and smart pickup lockers (Gobox).

Truffle tracks stock levels and ingredients in real-time. It supports detailed recipe mapping, auto-deduction of raw materials on every sale, low-stock warnings, purchase order creation, and multi-location warehouse management.

Truffle allows guests to scan QR codes at tables or use self-service kiosks to place orders directly. This reduces waiting times, improves order accuracy, and allows your waitstaff to focus on service hospitality rather than manual order taking.

Yes. Truffle integrates directly with major delivery platforms like Swiggy, Zomato, UberEats, and DoorDash. All online orders are routed directly into your POS and KDS, eliminating the need to manage multiple separate tablets.

Setting up Truffle is quick and seamless. Our implementation team manages the initial configuration, menu uploading, and hardware connection. Most restaurant staff can be fully trained and comfortable using the interface in less than an hour.

We provide comprehensive, round-the-clock (24/7) support for active merchants. You can reach our technical support experts via live chat, phone, email, or submit a help ticket through our support center.